PRIVACY POLICY
.18mm
Owned by Ruelia Professional LLP
Bengaluru, Karnataka, India
Website: www.18mm.hair
The terms "We" / "Us" / "Our" / "Company" individually and collectively refer to .18mm owned by Ruelia Professional LLP, and the terms "You" / "Your" / "Yourself" refer to the users.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder, including any amendments related to electronic documents. This Privacy Policy does not require any physical, electronic, or digital signature.
This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000, which require publishing of the Privacy Policy for collection, use, storage, and transfer of sensitive personal data or information.
USER INFORMATION
To avail certain services on our Website, users are required to provide certain personal details, including but not limited to: name, email address, gender, age, PIN code, payment details (credit/debit card information), medical records/history, biometric information, password, occupation, interests.
The information provided enables us to improve our services and offer a personalized user experience. This information is collected solely for service enhancement and will not be deemed sensitive if it is publicly available or provided under legal frameworks such as the Right to Information Act, 2005.
This Website is intended for adults above the age of 18 years. If you are a minor, you may browse the Website but should not register, purchase products, or submit personal information. We do not knowingly collect personal data from minors. If a minor misuses this Website, their parent or guardian will be held responsible for any damages.
COOKIES
To enhance user experience, we may use "cookies" or similar tools to collect data and assign each visitor a unique User ID. Cookies help us understand user interests and behavior. Most web browsers accept cookies by default, but users can modify settings to disable them.
Additionally, our web servers automatically collect limited data about your device’s connection to the internet, such as IP addresses, which do not personally identify users. This information is used to enhance site functionality, tailor content, and analyze visitor traffic.
LINKS TO OTHER SITES
Our Website may contain links to external sites beyond our control. We are not responsible for the privacy practices or content of such websites.
ACCESSING AND MODIFYING INFORMATION
Users may request access to their personal data to correct, amend, or delete it, except where such access would:
- Violate the rights of another individual
- Be excessively burdensome or costly
- Be prohibited by law
To submit a request for accessing or modifying your data, or to opt out, please contact our Grievance Officer via email at support@18mm.hair with "PRIVACY POLICY" in the subject line.
If your personal data is processed based on consent, you may withdraw your consent at any time. However, withdrawal will not affect the legality of prior data processing.
INFORMATION SHARING
We do not share sensitive personal information with third parties without your explicit consent, except in the following circumstances:
- Legal Requirements: If required by law, court orders, or government authorities for identity verification, fraud prevention, or crime investigation.
- Corporate Group: We may share your data within our company group, ensuring compliance with this Privacy Policy.
- Opt-Out Rights: Users have the option to decline sharing personal data with third parties unless required by law.
DATA RETENTION
We retain user information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless extended retention is required by law.
We may anonymize personal data for research and statistical purposes, and such anonymized data will not be subject to this Privacy Policy.
INFORMATION SECURITY
We employ robust security measures to protect data from unauthorized access, disclosure, or alteration. These measures include:
- Data encryption
- Secure storage practices
- Access control mechanisms
While we strive to protect your data, we cannot guarantee complete security due to inherent risks in internet-based data transmission. Users acknowledge this risk when using the Website.
UPDATES TO THIS PRIVACY POLICY
This Privacy Policy may be updated periodically to reflect changes in legal, technical, or business requirements. Any modifications will be posted on the Website, and continued use of the Website signifies your acceptance of the updated terms.
GRIEVANCE REDRESSAL
For complaints, concerns, or queries regarding this Privacy Policy, contact:
For queries or assistance, please contact us at:
Customer Support Team
📍 Company Name: Ruelia Professional LLP
🌐 Website: www.18mm.hair
📩 Email: support@18mm.hair